Community Services

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Deputy City Manager
THANDAZILE F MNGUNI

Overview
The Community Services Department is one of the City of uMhlathuze’s largest, most people-centered service delivery departments, with a committed workforce of over 2,000 employees. The department plays a vital role in enhancing the daily lives of residents by providing essential municipal services, promoting safety, improving environmental quality, and fostering social and recreational development.

Service delivery programmes and operations are driven through the following key sections:

  • Public Health and Emergency Services
    • Waste Management Services
    • Fire, Rescue and Disaster Management
    • Environmental Nuisance Monitoring
  • Public Safety and Security
    • Traffic and Licensing Services
    • Municipal Security Services
  • Environmental and Recreational Services
    • Horticulture and Cemetery Management
    • Sports and Recreation
    • Heritage, Arts and Culture

Introduction and Mandate

Under the leadership of DCM Thandazile F. Mnguni, the Community Services Department works to realise the Municipality’s vision of a healthy, safe, vibrant, and inclusive city.
The department’s mandate is rooted in:

  • Improving the health and well-being of all residents through effective public health interventions.
  • Creating a safer city through integrated and community-based public safety programmes.
  • Supporting rural development and ensuring equitable access to municipal services across all communities.

By aligning its work with strategic municipal priorities, the department strives to deliver high-quality services that uplift communities and enhance overall quality of life.

Contact Us
Ms Snegugu Ngxongo

Tel

035 907 5430

Email

NgxongoSN@umhlathuze.gov.za

Office

H01-09, Ground Floor

Quick Links

Municipal Calendar

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23 Dec 2025;
12:00AM
Day of Reconciliation
25 Dec 2025;
08:00AM - 05:00PM
Christmas Day

News Updates

Friday, 05 December 2025 16:10

The City of uMhlathuze, with the South African...

The City of uMhlathuze is proud to announce yet...

Wednesday, 03 December 2025 22:06

The City of uMhlathuze Municipality officially...

Friday, 28 November 2025 21:44

Come Visit Us

5 Mark Strasse Civic Centre,
Richards Bay, 3900

Get Direction

Contact uMhlathuze Municipality

Switchboard: 035-907 5000
Call Centre: 0800 222 827

Email: talk2us@umhlathuze.gov.za

Open Hours

Monday - Thurday: 7:30 AM - 4:00 PM
Friday: 7:30 AM - 4:00 PM

Saturday/Sunday: Call 0800-222-827

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