
Overview
The Community Services Department is one of the City of uMhlathuze’s largest, most people-centered service delivery departments, with a committed workforce of over 2,000 employees. The department plays a vital role in enhancing the daily lives of residents by providing essential municipal services, promoting safety, improving environmental quality, and fostering social and recreational development.
Service delivery programmes and operations are driven through the following key sections:
Introduction and Mandate
Under the leadership of DCM Thandazile F. Mnguni, the Community Services Department works to realise the Municipality’s vision of a healthy, safe, vibrant, and inclusive city.
The department’s mandate is rooted in:
By aligning its work with strategic municipal priorities, the department strives to deliver high-quality services that uplift communities and enhance overall quality of life.
Contact Us
Ms Snegugu Ngxongo
|
Tel |
035 907 5430 |
|
|
NgxongoSN@umhlathuze.gov.za |
|
Office |
H01-09, Ground Floor |
| 23 Dec 2025; 12:00AM Day of Reconciliation |
| 25 Dec 2025; 08:00AM - 05:00PM Christmas Day |
The City of uMhlathuze, with the South African...
The City of uMhlathuze is proud to announce yet...
Wednesday, 03 December 2025 22:06The City of uMhlathuze Municipality officially...
Friday, 28 November 2025 21:445 Mark Strasse Civic Centre,
Richards Bay, 3900
Get Direction
Switchboard: 035-907 5000
Call Centre: 0800 222 827
Email: talk2us@umhlathuze.gov.za
Monday - Thurday: 7:30 AM - 4:00 PM
Friday: 7:30 AM - 4:00 PM
Saturday/Sunday: Call 0800-222-827
Call Centre: 0800 222 827
Service Delivery Switchboard:
035 907 5000
Mon - Fri 07:30am - 16:00pm