View and download your current and historical statements, submit meter readings, and log account-specific queries.
Access the online payment gateway, find official banking details for EFT, apply for Debit Orders, and locate approved third-party paypoints.
Easily access the current approved tariffs for all services, view the official Rates Policy, and check your property's value on the General Valuation Roll.
Access e-Forms for Indigent Support, new service connections, account termination/refunds, Rates Clearance Certificates, and update your personal information.
Find a directory of key contacts (phone and email), lodge specific account-related queries directly, and browse our searchable list of FAQs.
5 Mark Strasse Civic Centre,
Richards Bay, 3900
Get Direction
Switchboard: 035-907 5000
Call Centre: 0800 222 827
Email: talk2us@umhlathuze.gov.za
Monday - Thurday: 7:30 AM - 4:00 PM
Friday: 7:30 AM - 4:00 PM
Saturday/Sunday: Call 0800-222-827
Call Centre: 0800 222 827
Service Delivery Switchboard:
035 907 5000
Mon - Fri 07:30am - 16:00pm