Overview
The Corporate Services Department serves as the administrative backbone of the municipality, providing essential support that enables all departments and Council structures to function effectively. Positioned at the centre of the institution, Corporate Services enhances municipal service delivery, promotes good governance, and ensures the well-being and development of employees.

Through its various units, the department ensures compliance with legislative mandates, strengthens organisational efficiency, and fosters a professional, responsive, and people-centred municipal administration.

Key Functional Areas

• Diverse Administration
  Coordinates and manages a range of administrative services that support the smooth and effective functioning of municipal operations.
• Human Resource Management
  Oversees talent acquisition, employee relations, performance management, skills development, and organisational development initiatives aimed at building a capable and motivated workforce.
• Legal Services
  Provides legal advice, drafting, compliance monitoring, contract management, and litigation support to safeguard the municipality’s legal interests and ensure lawful governance.
• Information and Communication Technology (ICT) 
  Delivers technology infrastructure, systems support, cybersecurity, and digital transformation solutions that improve operational efficiency and service delivery.
• Secretariat Services
  Supports Council, committees, and senior management meetings through minute taking, agenda preparation, and compliance with statutory meeting processes.
• Records Management
  Ensures proper creation, storage, retrieval, and preservation of municipal records in line with legislative requirements.
• Airport Management
  Manages and oversees the operation, maintenance, safety, and compliance of the municipality’s airport facilities.
• Facilities Management
  Maintains municipal buildings, office spaces, and related infrastructure to ensure safe, functional, and user-friendly environments.

Human Resources Focused Divisions

• Human Resource Administration
  Manages employee wellness, leave administration, benefits, remuneration processing, and HR-related support services.
• Organisational Development, Change Management & Skills Development
  Drives organisational improvement initiatives, training programmes, and change management processes to enhance institutional performance.
• Employee Assistance Programme (EAP)
  Provides confidential support services that promote employee well-being, mental health, counselling, and productivity.
• Occupational Health Clinic Services
  Offers workplace health assessments, medical surveillance, and occupational health interventions to promote a safe and healthy working environment.
• Labour Relations
  Oversees labour negotiations, dispute resolution, grievance management, disciplinary procedures, and compliance with labour legislation