Policies

  • INFRASTRUCTURE SERVICES

Click here to view Waste Water Reuse Policy 

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  • CUSTOMER CARE RELATIONS

Click here to view Indigent Policy

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  • REVENUE

 Click here to view Tariff Policy 2023/2024

 Click here to view Rates Policy 2023/2024

Click here to view Rates Policy 2024/2025

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  • SUPPLY CHAIN POLICY

Click here to view Supply Chain Policy

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  • RATES

Click here to view  Rates Policy 2022/2023

Click here to view Rates Policy 2019/2020

Click here to view Rates Policy 2017/2018

Click here to view Rates Policy 2024/2025

Click here to view Rates Policy 2025/2026

Click here to view Credit Control and Debt Management Policy

Click here to view Metered Services Policy 

Click here to view Metered Policy 2025/2026

Click here to view Impairment of Receivable Policy

Click here to view Impairment of Receivable Policy 2025/2026

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  • TARIFFS

Click here to view Tariff Policy 2025/2026

Click here to view Tariff Policy 2022/2023

Click here to view Draft Tariff Policy 2017/2018

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  • HOUSING

Click here to view Municipal Housing Allocation Policy

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  • TRADE EFFLUENT MANAGEMENT POLICY

Click here to view Trade Effluent Managment Policy

 



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