Customer Services

Electrical Customer Services

  • Services Desk
    • Processes electrical applications, Meter Tests, Electrical Customer queries and electrical account queries
  • Revenue Protection
    • Responsible for meter installations audit/inspections, Meter inspections/audit for clearances and billing
  • Metering
    • Responsible with meter installations and technical management of meters
  • Electrical New Connections
    • Responsible for new electrical supply installations, supply upgrades/downgrades and conversions of existing installations

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Municipal Calendar

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News Updates

Thursday, 10 September 2026 10:01

Friday, 04 September 2026 14:08

Come Visit Us

5 Mark Strasse Civic Centre,
Richards Bay, 3900

Get Direction

Contact uMhlathuze Municipality

Switchboard: 035-907 5000
Call Centre: 0800 222 827

Email: talk2us@umhlathuze.gov.za

Open Hours

Monday - Thurday: 7:30 AM - 4:00 PM
Friday: 7:30 AM - 4:00 PM

Saturday/Sunday: Call 0800-222-827

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