Financial Services

Mxolisi Kunene

CFO + DEPUTY MANAGER

The Department Financial Services consists of two branches namely, Expenditure and Income, which are further divided into various divisions and sections to cover the spectrum of related functions and actions being delivered to the community.

REVENUE

  1. BILLING, REPORTING, TARIFF MAINTENANCE AND METERED SERVICES 
  • Meter readings and processing (Sending and receipt of bulk data files).
  • Reporting (Reports published on Council Website and transmitted to Government Entities).
  • Statistics (Reports published on Council Website and transmitted to Government Entities).
  • Billing (Remote access to system/server is required).
  • Account production and processing (Sending and receipt of large data files i.e. FTP or Drop-Box. Web Browser based publishing of monthly statements and payment portal).
  • Systems Administration (Service providers need remote access from time-to-time).
  • Pre-Payment sales and 3rd party Vending (Web browser based application).
  1. CUSTOMER RELATION MANAGEMENT
  • CRM comprises of 4 sub-division (1) Enquiries (2) Correspondence (3) Cashiers (4) Super vending.
  • Enquiries & Correspondence
  • Processing of opening, termination of consumer accounts
  • Refund Requests on terminated & active accounts
  • Accounts Enquiries, telephones enquires and act as Advisory desk
  • Handling of all incoming and outgoing correspondence with regards to account enquiries(correspondence)
  • Cashiers & Super-vending
  • Prepayment sales, Accounts payments
  • Balancing , Banking & Handling of cash related enquiries
  • Third party vending
  1. CREDIT CONTROL, DEBT COLLECTION AND INDIGENT SUPPORT

This subsection is responsible for

  • Handling of Arrears Accounts
  • Performing the following Credit Control actions in respect of customers with arrear accounts:
  • Sending SMS & final request messages
  • Performing Electricity Disconnections & Water Restrictions.
  • Raising Credit Control Charges on Debtor accounts
  • Performing Debt Collection actions including sending final Demand Notices
  • Raising Debt Collection Charges on Debtor accounts
  • Liaising with all types of customers regarding payment of their accounts
  • Managing the Indigent Register & Performing Investigations to confirm the Indigency status of customers.
  • Reporting to Council & National Treasury

SECTION

EXPENDITURE

  1. THE ANNUAL FINANCIAL STATEMENT AND ASSETS

This subsection is, amongst other things, responsible for:

  • Preparation of interim and annual financial statements
  • Facilitating the external audit process
  • Ad hoc financial reporting to external stakeholders
  • Performing monthly bank reconciliations
  • Managing a GRAP compliant assets register
  • Managing the short-term insurance portfolio
  1. CREDITOR AND CASH MANAGEMENT

This subsection is responsible for

  • Responsible for the payment of Creditors
  • Sundry payments to employees and other stakeholders
  • Invest Councils funds to Financial Institutions and receive the best return on investments
  • Administration of the loans process and the repayment thereof.
  • Manage the cash in-flow and out-flow of municipality
  • Responsible for the administration of the insurance claims process
  • Compiling monthly financial reports to Council and National Treasury
  1. BUDGET AND FINANCIAL SUPPORT SUB-SECTION

This subsection is responsible for

  • Compilation and submission of Medium Term Revenue Expenditure Framework (MTREF)
  • Compiling monthly financial reports to Council, National & Provincial Treasuries
  • Submission of monthly & quarterly grant expenditure returns to National & Provincial Treasury, CoGTA & other spheres of government.
  • Management of Payroll and payroll related policies
  • Financial and Cost  management
  • Ledger maintenance
  • Preparation of management and exception reports
  • Providing support to other departments on budget related matters

 

SECTION

SUPPLY CHAIN MANAGEMENT

The section oversees and ensures sound, sustainable and accountable procurement and purchasing function of the municipality.

Proper application of the MFMA and Municipal Supply Chain Regulations in endeavour to attain a fair, equitable, transparent, competitive and cost effective procurement system, is ensured.

  1. Contract & Logistics Management Sub-Section
  • Manages all procurement contracts.
  • Stock Management
  • Fuel Management
  • Disposal of goods no longer needed
  1. Demand & Acquisition Management Sub-Section
  • Supplier Registration (Database).
  • Manages the acquisition and supply of various goods and services.
  • Tenders and quotations administration.

Contact Details

Wendy Magwaza (Executive Secretary)
Tel: +27(0)35 9075092
Fax:+27 (0)35 907 5444
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
Office suite :CT C020 Ground Floor, Civic Center



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